We use USPS to ship to all states in the United States and use NZ Courier Post in New Zealand. You will receive tracking information and order delivery updates via shopify. Orders placed before 11am Monday - Friday will be shipped that day. Weekend orders will be shipped on Monday.
Made Of is not responsible for lost or stolen deliveries. We offer a signature confirmation service via USPS at checkout as needed.
For International shipping, Made Of is not responsible for Taxes & Duties that may apply if your order exceeds your location’s value threshold.
At this time, Made Of does not ship outside the above locations.
Each order is sent out with care and attention however, if you receive an incorrect item, please accept the delivery and contact us immediately at firstname.lastname@example.org so that we can resolve the issue.
Deliveries come packaged for protection. In the event that your item is damaged in transit, please contact us with photos and order details at email@example.com
In the event of a return, we review each case individually when considering returned product. Please contact firstname.lastname@example.org so that we can rapidly resolve any questions or concerns.